Dear Sir / Madam,
Below is the recent correspondence we held with the KRA for which I'm grateful for the final-issuance of the much-sought KRA-PIN certificate though I've still asked them further assistance as indicated below unless it's protocol for the validation to start reflecting after a certain period.
I pray your divine-interventions CTA for the GoK's KRA / iTax speedy fast-rack of the validation of the same so I purchase the requisite smartphone-and-laptop to kick-start operations of my online jobs, businesses, goods and services entrepreneurship.
Thank you in advance,
Yours Faithfully,
Erick Mango.
Communication History
Customer (Erick Mango) via channel 'Service Web'04/13/2023 05:03 PM
Hello there,
Thanks for migrating my PIN on iTax and issuing the certificate. Otherwise, the aforesaid KRA PIN still fails validation on the Hustler-Fund platform for a business loan to kick-start the entrepreneurship for which they refer me to you KRA again for assistance. Please could you rectify whatever technicalities it's on your portal to validate the same so I access the Biashara-Loan?
Regards,
Thanks for migrating my PIN on iTax and issuing the certificate. Otherwise, the aforesaid KRA PIN still fails validation on the Hustler-Fund platform for a business loan to kick-start the entrepreneurship for which they refer me to you KRA again for assistance. Please could you rectify whatever technicalities it's on your portal to validate the same so I access the Biashara-Loan?
Regards,
Staff Account (Cedric M.) via channel 'Email'04/13/2023 12:48 PM
Good Afternoon,
We have assisted in migrating your PIN on iTax. Please find attached your updated PIN certificate.
Regards,
Cedric M.
Cedric M.
Customer (Erick Mango) via channel 'Service Web'04/12/2023 03:03 PM
Hello? KRA iTAX asks, "Please add aleast one record Business Details' at the end of submission of te iTax form. Whta does it mean for there ain't no functionary for that in the form?
Staff Account (Cedric M.) via channel 'Email'04/12/2023 10:08 AM
Good Morning,
Thank you for reaching out to us. Kindly note that VAT has been removed successfully as per your request. You can now proceed to update your pin on itax. Should you require any additional assistance, please do not hesitate to reach out to us.
Regards,
Cedric M.
Cedric M.
Staff Account (Hilda M) via channel 'Email'04/04/2023 04:30 PM
Dear Erick,
Kindly note that we are in receipt of your issue. Please be patient, as we will revert once the process is completed.
Regards,
Hilda M
Customer Service Advisor - Contact Centre,
Marketing & Communication Department,
Kenya Revenue Authority.
P. O. Box 48240 - 00100 GPO Nairobi.
Tel: +254 (0) 20 4999 999 or +254 (0) 711 099 999
Hilda M
Customer Service Advisor - Contact Centre,
Marketing & Communication Department,
Kenya Revenue Authority.
P. O. Box 48240 - 00100 GPO Nairobi.
Tel: +254 (0) 20 4999 999 or +254 (0) 711 099 999
Customer (Erick Mango) via channel 'Service Email'04/03/2023 07:42 PM
Dear Tax Service Officer,
Find attached the following documents for the above matter:-
·A sworn affidavit ;
·My national ID ;
·M-pesa statements for the last 6 months ;
·My phone number ;
.Application for removal of tax obligation form.
Thank you in advance for your consideration.
Yours Faithfully,
Erick Mango.
Additional Details
Email Address
Reference Number
230403-001946
Status
Customer Updated
Created
04/03/2023 07:42 PM
Updated
04/13/2023 05:03 PM
Category
- Removal
File Attachments
- File Type pdf MPESA_Statement_2022-10-03_to_2023-04-03_2547xxxxxx863
- File Type pdf kra tax form 021.pdf (491.63 KB)
- File Type pdf statement of particulars.pdf (286.48 KB)
File Type png ERIC BACK.png (1.07 MB)
File Type png Erick ID Front JPEG.png (274.01 KB)- File Type html Sworn Affidavit HTML.html (1.33 MB)
- File Type mht raw_message.mht (5.02 MB)
- File Type pdf PIN Certificate(9).pdf (16.52 KB)
Incident Type
Service Request
Priority
Medium
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